Refund/Cancellation policy

Unfortunately, we do not provide cash refunds for services you already use or take back hair accessories for sanitary purposes. All sales are final. In a case where you are dissatisfied with our service please contact Customer Support at 888-281-3222 or via email at contact and one of  our experienced Customer Service Specialist will be happy to evaluate the situation and may offer you partial credit.

Unused accessories can be returned if product was received damaged, it must be returned in its original packaging to receive any form of credit. A full refund or credit in form of a gift card will be issued.


There is a $25 cancellation fee if you cancel your appointment less than 24 hours before your appointment time.